Stabilising data centre operations to EN 50600 and ISO 27001
Bring power, cooling, network and service providers in the data centre under clear processes: with operating concepts, SLAs and monitoring.
- Industry
- Critical infrastructure (KRITIS)
- Data centre operators
- Public sector
You stabilise critical data centre operations with clear responsibilities, documented operating and service concepts and continuous monitoring. This includes N+1 or 2N redundancy concepts, maintenance cycles, escalation paths, SLAs and KPI reports, aligned with EN 50600 and ISO 27001. FlixConsulting creates these concepts and, if required, coordinates the data centre team on an interim basis.
Where organisations stand
- Servers, network, databases and technical facilities are looked after by different teams and service providers. Responsibilities are unclear.
- Power, cooling and security systems are business-critical. Maintenance, disaster recovery and reporting do not follow fixed rules.
- An ISO 27001 audit or an EN 50600 assessment is due. The existing evidence is not sufficient for it.
How we work
- 01
Analysis
We record systems, technical facilities, redundancies, contracts and responsibilities and check them against EN 50600 and ISO 27001.
- 02
Target architecture
We design operating and service concepts for power, cooling, security and network systems with N+1 or 2N redundancy, including in the megawatt range, as well as SLAs and KPIs.
- 03
Delivery
We introduce maintenance cycles, backup and recovery procedures, escalation paths, clear service provider management and monitoring for UPS, PDU, cooling and network.
- 04
Handover to operations
We define the roles in the data centre team, train those responsible and establish regular reporting to IT management.
What changes afterwards
- Data centre operations follow documented processes and no longer depend on individual people.
- Dashboards and KPI reports continuously show the status of UPS, PDU, cooling and network.
- Concepts and evidence support ISO 27001 audits and EN 50600 assessments.
Industrial company: responsibility for operating the data centre systems and coordinating the data centre team in line with EN 50600 and ISO 27001.
Questions about this use case
Do you also support new builds or expansions of data centre space?
Yes. We plan cabling, rack design, power supply and cooling in line with EN 50600. We also support tenders (RFI/RFP), evaluate bids and carry out acceptance (RfO) against defined criteria.
Do you also coordinate data centre operations on an interim basis?
Yes, if a critical phase requires it. We then coordinate the data centre team and service providers until processes and roles are in place. Afterwards, we hand over to the people responsible on your side.
Let us talk about your project.
No obligation, confidential and with a concrete next step.